Documill Dynamo - Use Case

Insurance Document Output

Typical Interactive Document Output Related Use Cases

Insurance service business is one of the most document centric businesses. Most of the information they collect, process and produce turns into a printed document that is the cornerstone for customer interaction. This requires highly sophisticated communication personalization to be a successful in the business. Some touch points where customers get exposed for dynamically created documents are:

• Proposal generation and service quotations
• Insurance policy issuance and billing
• Service provisioning by processing insurance claims

In most cases the human touch required before being sent to a customer. Interactive output matches variable data- such as data about the customer such as address - with structured form or templates. A workflow process then manages how people enhance and review the document, and how systems finally produce the document.

Documill Dynamo for Interactive Output

An interactive document output where a document is authored based on specific interaction with a customer, it is necessary to have a predefined template which forms the basis for the communication. The template is pre-designed for variable information specific to the customer as well as ability to add/delete additional information based on the customer interaction.

Documill Dynamo core feature set built around dynamic creation and processing of complex interactive documents. Some of the key features are:

• It relies on MSWord as de-facto authoring tool for ensuring fast template development and change management
• There is a drag and drop environment to incorporate business rules into templates which defines specific content dependable behavior based on the input data.
• Templates can be designated for multiple delivery outputs and produced for different localization settings

Documill Dynamo helps companies to streamline the process by which documents are designed, deployed throughout the enterprise, and delivered to customers and managed over their lifecycle.

Deployment of Documill Dynamo will yield to significant savings in production cost and time. Interactive document output automation makes it simpler for you to keep customers satisfied, increase growth, enhance customer loyalty, and decrease defections to your competitors - all while reducing costs.