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About Hien Tran

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So far Hien Tran has created 5 blog entries.

Case Management Made Easy with Automated Workflow

Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for [...]

By | October 23rd, 2019|

5 Ways Document Generation Enhances Customer Experience

Are you struggling with uncategorized documents in dealing with customers? Are you looking for ways to enhance your customer experience with Salesforce? Let's take a [...]

By | September 25th, 2019|

Top 5 Documents to Start Generating in Salesforce Across Industries

Are you Salesforce users? Have you been considering Document Generation tools, or have you been using one already? Either way, we believe you will benefit [...]

By | September 17th, 2019|

How to Start with Document Generation in Salesforce

What is Document Generation? Document Generation (also referred to as “Document Automation”) describes the process of automatically forming documents based on ready-made template and conditions. With the [...]

By | June 27th, 2019|

Digital Transformation: Lessons from the pioneers

Learn from the pioneers the challenges in digital transformation and how to overcome them. 91% of the respondents believe that these problems will impact the [...]

By | June 11th, 2019|
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