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About Kimmo Salmela

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So far Kimmo Salmela has created 25 blog entries.

Content Portal Design: can we learn something from librarians?

Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is [...]

By | September 14th, 2016|

Online Service Creation using Search and Navigation Based Designs

There is hardly an online service without a search function. However, the role of search varies across different online services. It can be the central [...]

By | September 7th, 2016|

Tune Up a Self-service Portal for Upselling

Self-service portals are a great asset for manufacturers, engineering companies and alike for improving their customer service and thus increasing customer satisfaction and brand loyalty. [...]

By | August 8th, 2016|

Contract Automation in Salesforce: Benefits for Admins and Managers

Contract documents can certainly be a source of a lot of complexity in business processes of companies. Content creators may have a hard time pulling [...]

By | July 18th, 2016|

Making Your Office Paperless: 3 Tips with High Impact

We Finns are certainly concerned about the success of our paper industry. It’s a mainstay of our national economy and accounts for some 15% of [...]

By | July 7th, 2016|
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