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About Kimmo Salmela

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So far Kimmo Salmela has created 23 blog entries.

Tune Up a Self-service Portal for Upselling

Self-service portals are a great asset for manufacturers, engineering companies and alike for improving their customer service and thus increasing customer satisfaction and brand loyalty. [...]

By | August 8th, 2016|

Contract Automation in Salesforce: Benefits for Admins and Managers

Contract documents can certainly be a source of a lot of complexity in business processes of companies. Content creators may have a hard time pulling [...]

By | July 18th, 2016|

Making Your Office Paperless: 3 Tips with High Impact

We Finns are certainly concerned about the success of our paper industry. It’s a mainstay of our national economy and accounts for some 15% of [...]

By | July 7th, 2016|

Less Routines and Stress with Contract Automation in Salesforce

In many ways, contracts on business transactions are the backbone of commercial relationships. As legal documents, they state the terms of transactions the signees to [...]

By | July 5th, 2016|

Internet Techniques for Top B2B Portal Usability

A few years ago, Brian Sprague, then a senior executive in Accenture’s customer service and support practice, stated two key requirements for a portal: search [...]

By | June 14th, 2016|
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