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Case studies

Case: How Keerpunt performed a customer 360°

For sales-driven companies, the days of a standalone CLM (contract lifetime management) platforms look numbered. So vital is contract data for sales and marketing that it more and more sits directly in the CRM. See how Talent Peaks, Documill and SignRequest enabled this and a 360° customer view for Keerpunt, a Dutch health and safety services specialist.
By Webmaster | September 29, 2020 | Categories: Human resources

CPQ for Leading Manufacturer with Excel, Salesforce and Documill Dynamo

A leading North-European manufacturer of maritime technology needed to modernize the quoting process in one of its product lines. They chose to simply integrate their existing Excel files with Salesforce using the Documill Dynamo app. A fully-working CPQ was achieved.
By Webmaster | April 1, 2019 | Categories: Manufacturing Transportation and aviation

An Innovative Solution for 360-degree Customer View - Capgemini Implementation

Documill Dynamo played a key part when Capgemini provided a customer with an innovative customer service and partner center solution, complete with document management functions. Lead and campaign management were brought to a new level by setting up Salesforce’s Marketing, Sales and Community Cloud Solutions so they provide a 360-degree view of all relevant customer data used by the customer-facing functions.
By Webmaster | January 7, 2019 | Categories:

HR company stabilizes document quality and processes with Documill Dynamo

A North-European recruitment company wanted to cut down the time it took to produce customer documents, as well as improve their quality and fidelity to branding guidelines. It found a solution that met its strict requirements in Documill Dynamo app deployed on top of Salesforce CRM.
By Webmaster | July 4, 2018 | Categories: Human resources

North-European Housing Foundation Eliminates Cost of Paper

A non-profit housing foundation wanted to switch to electronic documentation from the old-fashioned paper. Documill Dynamo was its choice for the new solution, thanks to the solution’s easy deployment and versatility.
By Webmaster | June 13, 2018 | Categories: Real estate

Leading HR player achieves top output fidelity with document automation

Our customer is a group of recruitment companies that operates in six countries in Central Europe. It was facing severe complexity and quality issues in document production for its many subsidiaries. Documill Dynamo document automation solution was deployed on top of Salesforce CRM for streamlined document generation.
By Webmaster | June 5, 2018 | Categories: Human resources

Leading Car Manufacturer Slashes Complaint Response Times by Perfecting Document Workflow

A leading European car manufacturer (and its customers) suffered an unreliable and slow complaint response process. To streamline and accelerate it on a global basis, Documill Dynamo was deployed, to introduce an automated response generation, commenting and approval workflow.
By Webmaster | May 30, 2018 | Categories: Manufacturing

Case: How RSG Finance Becomes Front-Runner

‘It was a great adventure to implement this together with Connexys, Documill and SignRequest. On top of that, we were introduced to an important partner to take on the implementation, Talent Peaks, who enabled us to finish this entire implementation and project in a great way. We made great steps in reaching our goal, becoming a recruitment agency 3.0. Nice!’ - Patrick van der Tuin, Managing Director at RSG
By Webmaster | April 24, 2018 | Categories: Banking and finance Human resources

Airline Boosts Travel Agency Collaboration with Documill Dynamo

“Travel agencies have a lot to offer to us, but collaborating with them used to be too labor-intensive and costly on our side. Salesforce and Documill Dynamo helped us improve that radically. They helped us make a vital business model viable again!” – Big European Airline
By Webmaster | April 17, 2018 | Categories: Transportation and aviation

Powering Up Salesforce for Global Field Services

A large European manufacturer achieved higher customer intimacy and substantial efficiency gains by powering up Salesforce Sales Cloud with a Documill Dynamo document automation application. It is also a great help in getting connected through the Internet of Things (IoT) – for today’s and tomorrow’s needs.
By Webmaster | October 24, 2016 | Categories: Field services Manufacturing
Document automation for ,manufacturing in Salesforce

Faster Customer Support with Document Automation

A leading European provider of inspection and certification services wanted to offer a better and faster customer service with maximum transparency. It achieved just this by deploying Documill Dynamo document automation application on top of Salesforce platform. The solution allows the company to meet future demands set by IoT.
By Webmaster | October 19, 2016 | Categories: Field services

Documill Dynamo in Salesforce: An Airline Success Story

By implementing a document generation App in Salesforce, a OneWorld airline has been able to enjoy fast and a seamless travel agent and corporate contract creation process. What previously required a hefty amount of manual work and complicated spreadsheets with numerous variables to produce a MS Word agreement to partners, can now be completed in few simple clicks without leaving Salesforce. Thanks to Salesforce and Documill Dynamo, the sales team of this airline saves countless hours.
By Webmaster | September 23, 2016 | Categories: Transportation and aviation
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