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Content Portal Design: can we learn something from librarians?

By Kimmo Salmela | September 14, 2016
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]
online-service-creation

Online Service Creation using Search and Navigation Based Designs

By Kimmo Salmela | September 7, 2016
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

How to Perfect Community Cloud So Customers Find What They Need

By Kimmo Salmela | August 17, 2016
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

Tune Up a Self-service Portal for Upselling

By Kimmo Salmela | August 8, 2016
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

Making Your Office Paperless: 3 Tips with High Impact

By Kimmo Salmela | July 7, 2016
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

3 Ways Advanced Search Can Enhance Customer Service

By Kimmo Salmela | April 14, 2016
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

Search as a Service, Anyone?

By Kimmo Salmela | October 29, 2015
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

Ten Good Reasons to Say No

By Kimmo Salmela | October 16, 2015
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]

The Art of Selling Enterprise Search

By Kimmo Salmela | October 2, 2015
Librarians have experience in making content available that goes back thousands of years, back to the ancient Egypt and even Mesopotamia. What they practise is […]
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