/Resources//Customer Experience

Customer Experience

Salesforce 4.0: holistic end-to-end document automation process for 2020. Are you there yet?

By Mary Mai | December 27, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
Email automation - case correspondence - customer service

Case Management Made Easy with Automated Workflow

By Mary Mai | October 23, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
5 ways to accelerate customer experience with document generation

5 Ways Document Generation Enhances Customer Experience

By Mary Mai | September 25, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
top 5 use cases for document generation in Salesforce

Top 5 Documents to Start Generating in Salesforce Across Industries

By Mary Mai | September 17, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

CPQ for Leading Manufacturer with Excel, Salesforce and Documill Dynamo

By Mary Mai | April 7, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

When does Excel beat CPQ software?

By Mary Mai | March 25, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Six-click Wonder: Fully Automate Contract Creation, eSigning and Invoicing – Easy as ABC

By Mary Mai | February 19, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Partnering with Documill Helps Capgemini Provide 360-degree Customer View

By Mary Mai | January 22, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Survey: Choosing a document automation app; why and how?

By Mary Mai | January 8, 2019
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Add Images with a Click to Your Doc – Easy as ABC

By Mary Mai | December 4, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
document-automation-efficiency-documill

The Easiest Document Automation App Just Got Easier!

By Mary Mai | October 3, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Five Good Reasons to Translate Your Salesforce Product Catalog with Documill Dynamo

By Mary Mai | September 18, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Translate Salesforce Product Catalog – Easy as ABC

By Mary Mai | September 3, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Salesforce Document Localization - Easy as ABC

By Mary Mai | July 16, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

HR Company Stabilizes Document Quality and Processes with Documill Dynamo

By Mary Mai | July 11, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Documill Simplifies Localizing Automated Documents

By Mary Mai | June 26, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Leading HR Player Achieves Top Output Fidelity with Document Automation

By Mary Mai | June 5, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Leading Car Manufacturer Slashes Complaint Response Times by Perfecting Document Workflow

By Mary Mai | May 30, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Case: How RSG Finance Becomes Front-Runner

By Mary Mai | April 24, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

[Study:] Documill Dynamo Delivers What Enterprises Need

By Mary Mai | March 6, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Choosing a Reporting Solution for Salesforce – 5 Things to Consider

By Mary Mai | February 20, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Need to Create Bespoke Account Reports with One Click? Build Your Salesforce Solution in 30 Minutes with Documill Dynamo

By Mary Mai | January 30, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Enhance Your Offer Doc with Beautiful Product Pictures – Easy as ABC

By Mary Mai | January 16, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Help Every Salesperson Communicate like Top Pro – Easy as ABC

By Mary Mai | January 3, 2018
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Keep Customer Data Safe – Easy as ABC

By Mary Mai | December 21, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Documill Dynamo Clauses – the Most Lovable Library

By Mary Mai | December 19, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

When One Size Doesn’t Fit All – Document Automation Easy as ABC

By Mary Mai | December 14, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

The Meaning and Beauty of “Post-merge-edit”

By Mary Mai | December 12, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Money the Way You Like It – Easy as ABC

By Mary Mai | December 7, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

[Infographic] 5 ways to Boost Your Team's Productivity in Salesforce

By Mary Mai | December 6, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

How Efficient Is Your Email?

By Mary Mai | December 5, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Close the Deal Fast with the Right Email

By Mary Mai | November 30, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Customize Document Settings Quickly - Easy as ABC with Documill Dynamo

By Mary Mai | November 16, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Add Customer Affinity with a Couple of Clicks – Easy as ABC

By Mary Mai | November 14, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Have The Date Your Way – Easy as ABC

By Mary Mai | October 31, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Template Testing Made Easy as ABC - with Documill Dynamo

By Mary Mai | October 31, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Four Ways to Accelerate Sales with Document Automation

By Mary Mai | October 17, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Head Start to Top Productivity with New Documill Dynamo

By Mary Mai | October 11, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Easy, Intuitive, Innovative: New Documill Dynamo Launched!

By Mary Mai | October 3, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
Information in customer portals

3 Ways to Make Information Better Accessible in Customer Self-Service Portal

By Mary Mai | May 30, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Can Automation Undermine Customer Satisfaction in B2B Healthcare?

By Mary Mai | January 26, 2017
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
best-documill-blog-posts-of-2016

A Round-Up of Our Most Popular Blog Posts in 2016

By Mary Mai | December 19, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
customer-self-service-graphic

Reduce Time to Resolution with A Self-Service Portal

By Mary Mai | December 1, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Choosing a Salesforce Document Automation App for B2B Healthcare Sales

By Mary Mai | November 28, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
speed-up-sales-to-healthcare-companies-with-quality-documents

Speed Up Sales to Healthcare Companies with High Quality Documents

By Mary Mai | November 22, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

36% More Revenue, 30% Less Cost with Document Automation

By Mary Mai | November 16, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

How to Make Salesforce Fully Mobile

By Mary Mai | November 1, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Content Portal Design: can we learn something from librarians?

By Mary Mai | September 14, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Delivering Document-Driven Customer Success with Salesforce

By Mary Mai | September 12, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
online-service-creation

Online Service Creation using Search and Navigation Based Designs

By Mary Mai | September 7, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

How to Perfect Community Cloud So Customers Find What They Need

By Mary Mai | August 17, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Tune Up a Self-service Portal for Upselling

By Mary Mai | August 8, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

How Customer Self-Service Communities Drive Engagement

By Mary Mai | August 1, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

How to Use Search to Drive Customer Experience

By Mary Mai | June 22, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Internet Techniques for Top B2B Portal Usability

By Mary Mai | June 14, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

How to Mobilize Your Self-service Portal

By Mary Mai | June 9, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Choosing a Search App for a Portal: Key Features to Look for

By Mary Mai | June 2, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

A Look Ahead: Future Proofing Your Customer Experience

By Mary Mai | May 12, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Secure & Effortless Document Access for Remote Working

By Mary Mai | May 3, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Tuning up Salesforce for Telecoms Success

By Mary Mai | April 28, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Do More with Less: Save Time with Search Driven Dashboards

By Mary Mai | April 21, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Five Steps to Improving Customer Service Experience

By Mary Mai | April 19, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

3 Ways Advanced Search Can Enhance Customer Service

By Mary Mai | April 14, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Get more out of Salesforce with Documill Dynamo

By Mary Mai | March 23, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

What Makes Salesforce Great?

By Mary Mai | March 16, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Openness: Key to User Satisfaction

By Mary Mai | February 23, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Tech Talk: Enabling Seamless User Experience with RESTful API

By Mary Mai | January 13, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Want a Sticky Service? Eliminate Context Switching!

By Mary Mai | January 7, 2016
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]

Beware: Bad Content Management Can Kill Good Business

By Mary Mai | December 21, 2015
It’s now the very end of 2019. You must have known what is Salesforce CRM? Congrats if you’re using it, this is for you.   What is your current […]
Follow us