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Document Management

Email automation - case correspondence - customer service

Case Management Made Easy with Automated Workflow

By Hien Tran | October 23, 2019
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

When does Excel beat CPQ software?

By Hien Tran | March 25, 2019
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Poor Document Management Is a Major Productivity Bottleneck, Says Study

By Hien Tran | February 6, 2019
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Partnering with Documill Helps Capgemini Provide 360-degree Customer View

By Hien Tran | January 22, 2019
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Add Images with a Click to Your Doc – Easy as ABC

By Hien Tran | December 4, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Fast Route to Advanced Sales Automation - Easy as ABC

By Hien Tran | November 11, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Get That Workflow Right the First Time - Easy as ABC

By Hien Tran | October 30, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Getting Started with Advanced Document Automation Workflows

By Hien Tran | October 22, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Salesforce Document Localization - Easy as ABC

By Hien Tran | July 16, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

HR Company Stabilizes Document Quality and Processes with Documill Dynamo

By Hien Tran | July 11, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

North-European Housing Foundation Eliminates Cost of Paper

By Hien Tran | July 11, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Documill Simplifies Localizing Automated Documents

By Hien Tran | June 26, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Leading Car Manufacturer Slashes Complaint Response Times by Perfecting Document Workflow

By Hien Tran | May 30, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Case: How RSG Finance Becomes Front-Runner

By Hien Tran | April 24, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Airline Boosts Travel Agency Collaboration with Documill Dynamo

By Hien Tran | April 17, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

[Study:] Documill Dynamo Delivers What Enterprises Need

By Hien Tran | March 6, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Choosing a Reporting Solution for Salesforce – 5 Things to Consider

By Hien Tran | February 20, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

[Study:] Access to Information & Quality of Documents: Key Drivers of Document Automation

By Hien Tran | February 12, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Need to Create Bespoke Account Reports with One Click? Build Your Salesforce Solution in 30 Minutes with Documill Dynamo

By Hien Tran | January 30, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Enhance Your Offer Doc with Beautiful Product Pictures – Easy as ABC

By Hien Tran | January 16, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Protect Your Company Data – Easy as ABC

By Hien Tran | January 9, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Help Every Salesperson Communicate like Top Pro – Easy as ABC

By Hien Tran | January 3, 2018
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Keep Customer Data Safe – Easy as ABC

By Hien Tran | December 21, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Make Salesforce the Single Source of Truth – Document Automation Easy as ABC

By Hien Tran | November 28, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Automated Attachments for Automated Documents – Easy as ABC

By Hien Tran | November 22, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Make Salesforce Your Document Editing Tool – Easy as ABC

By Hien Tran | November 22, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

The App Race Reaches The Cloud – Opens New Markets for Finnish Companies

By Hien Tran | April 13, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Can Automation Undermine Customer Satisfaction in B2B Healthcare?

By Hien Tran | January 26, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Manufacturing IoT: more data, collaboration and complex documents

By Hien Tran | January 11, 2017
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Internet Techniques for Top B2B Portal Usability

By Hien Tran | June 14, 2016
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Overcoming Knowledge Gaps

By Hien Tran | February 16, 2016
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Beware: Bad Content Management Can Kill Good Business

By Hien Tran | December 21, 2015
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]

Über, AirBnB, Delivery Hero and Why Document Management Is Out

By Hien Tran | December 1, 2015
Customer expectation for service is growing rapidly as of the convenience of omnichannel communications nowadays. According to the 2018 Customer Expectation Survey by Gladly, the customer expectation for […]
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