Provide a fast, customer profile based access to relevant documents and reduce the number of technical requests by enabling self-service. Shorten the time it takes to solve customer problems and make all your documents in Salesforce easily accessible.
Fast information access
Give your customers instant access to the relevant information and help them find what they need from a large number of documents easily. Serve the search results directly in a browser with the search terms highlighted in page-level previews.
Deliver a personal experience on every interaction. Tailor content and provide relevant documents based on customers, peers, colleagues’ actions and preferences.
“We have lots, lots of documents, but now all is much easier. The number of versions to maintain has dropped significantly, and they are easy to access and share. This is all thanks to our current single-repository system, with the Documill solution at the heart of it.”
“Documill Dynamo has really allowed us to unleash the full power of the Salesforce platform. It helps us make our strong brand even stronger by providing faster customer service, boosted efficiency and increased quality of customer communication.”
Harri Hakala, DNA Oy
See how Documill can power up your customer portal.