Reduce the number of technical support requests and questions to customer care teams by offering a profile based access to relevant documents matching your customers’ search queries.
Find documents and preview them
Unique to the market, get high-quality, page-level document previews directly in the search result. Quickly recognize pages that contain the relevant information and identify the required documents in seconds.
Solve customer problems fast
Accelerate the time it takes to solve customer problems and make all your documentation in different repositories easily accessible.
Customized search result ranking
Customize search rankings of documents based on attributes that matter to you such as document type, date of publication etc.
Track and analyze document performance
Track quality status, times a document is viewed and review progress to further optimize customer self-service.
Share documents & document packages
Mix and match pages of different documents, create packages and share these by email.
See how Documill can power up your customer portal.